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We are in the process of issuing claims payments via ACH.
Please send an email to health.claims@fidelitycayman.com with the following information in order for us to process your payments:
  • Name of your bank
  • Location of your bank
  • Name of your business
  • Your bank account number (specify checking or savings)
  • Email address to send EOP
  • Contact Telephone Number
For more information please call 345-914-2502.

FIDELITY provides this Service for the use and convenience of our members and their Healthcare Providers. By using the Service, you are agreeing to all of the Terms and Conditions of Service as posted on this site at fidelity-eclaims.benefits2pt0.com. If you do not agree to the Terms and Conditions of Service as stated, FIDELITY is not willing to allow you to use the Service. Your continued use of the Service now, or following the posting of changes in the Terms and Conditions of Service, will indicate acceptance by you of such Terms & Conditions, changes, or modifications.